PT Unilever Indonesia Tbk - Unilever Indonesia is a prominent consumer goods manufacturer in Indonesia. Unilever Indonesia performing business in consumer good fields, including in manufacturing, marketing and distribution activities. The Company is 85% owned by Unilever Indonesia Holding BV and 15 % by Public. Unilever strong local roots in Indonesia for more than 80 years. The Company incorporated in 1933 and initially known as Lever’s Zeepfabrieken NV. PT Unilever Indonesia Tbk was launched in 1997. At present, Unilever Indonesia is supported by 8 production plants, 16 third party manufacturers in all over Indonesia. Unilever Indonesia booked solid growth in the the first nine months of 2012 (January to September 2013), according to Unilever Indonesia Financial Report Q3 2013. Unilever Indonesia was able to expand sales by 13.17% from Rp 20.34 trillion in Q3 2012 to Rp 23.02 trillion in Q3 2013.
To answer the challenges of the future, PT Unilever Indonesia Tbk are now seeking to recruit high caliber and dynamic individuals for the following challenging positions as :
Asst Manager Customer Service for RSE PWL & Dove (Job Number: 13000RV3)
Description
Description
Asst Manager Customer Service for RSE PWL & Dove (Job Number: 13000RV3)
Description
- To supervise and support the Order Processor in delivering their responsibility.
- To monitor the integrity of SAP output to ensure no information error.
- To get supply plan from Sourcing countries for 13weeks rolling forecast and ask reason for any deviation between supply and demand
- To communicate the supply plan to Local team
- To attend periodic teleconference with Customers
- To maintain and monitor SAP master data related with Import product
- Responsible on PO creation and PO submission for Import SKU
- Coordinate document collection for import and ensure all document ready as per standard lead time
- Responsible on distribution of Import SKU from port till import warehouse
- To minimized potential business waste occurred such as : demurrage due to late document submission.
- To manage, report and ensure stock projection is achieved as per target
Description
- To supervise and support the Order Processor in delivering their responsibility.
- To monitor the integrity of SAP output to ensure no information error.
- To confirm supply plan together with Order processor team for 13wks rolling forecast and inform customers should any deviation between forecast vs. supply.
- To coordinate finding best solution with related ULI team (Supply Planning, Manufacturing, Development, QC, Commercial) when there is a deviation to the operation normality such as potential delayed delivery, sudden demand from the Customer etc.
- To held a periodic teleconference with Customers as stated in the ISA, Annex G.
- To ensure complain from Customers are followed up and responded by the ULI team.
- To answer Customer inquiries.
- To coordinate with Local team for new Innovation project related with Regional Sourcing Project
- To maintain and monitor SAP master data maintenance for New Innovation Project on time
- To confirm Customer’s Annual volume or any ad hoc /temporary volume based on Factory confirmation.
- To support any business case required for new project or new Innovation project.
- To minimized potential business waste occurred such as : Air freight or excess material or FG.
- To manage, report and ensure stock projection is achieved as per target
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