Agoda.com is one of the fastest-growing online hotel platforms worldwide. We work with hundreds of thousands of hotels worldwide to offer discount hotel rates to customers. The Agoda site is multi-lingual and currently available in 32 languages, with more in development. Agoda employs more than 600 travel professionals of all nationalities.These employees are stationed in major Agoda offices in Singapore, Bangkok, Kuala Lumpur, Hong Kong, and Budapest, with an additional presence in other cities across Asia, the Middle East, and Australia. Dedicated market managers maintain close relationships with Agoda hotel partners in Europe and the USA. Agoda.com employs professionals in all departments listed below.
PPC / SEM Specialist - Bangkok
Job Description
- The SEM / PPC Executive will be responsible for management, analysis, ROI-case recommendation and reporting, related to PPC campaigns as well as to assist in the decision making and business performance measurement.
- This position will be working with various Marketing Departments. The SEM / PPC Executive will also be responsible for account management and the development of investment campaigns.
- The SEM / PPC Executive will drive the delivery of strategic change, meet set revenue targets, discover new revenue opportunities and drive implementation in areas of opportunity for the campaigns under his / her responsibility.
Responsibilities
- Detailed analysis of ROI and other KPI’s.
- Management of key marketing investment accounts, specifically Google and Microsoft and Yahoo accounts.
- Recommend and implement best practices processes.
- Be accountable to reach the targets
- Research, Analyze, and Problem Solving – He / she will get involved with data audits, competitive research, keyword research, analysis of web analytics, etc. Additionally, he / she will research best practice strategies for PPC and implement effective strategies to achieve targets..
Required Skills
- Bachelor’s degree required
- Preferably be Google Adwords CertifiedVery good analytical skills
- Ability to manage projects and processes independently
- Excellent verbal and written communication skills in English
- Demonstrate proactive and solutions-oriented approach towards business problems and process improvements
- Attention to detail and a commitment to data integrity
- Excellent interpersonal skills and demonstrates an ability to work with all levels of management, across different organizations
- Fast learner
- Proficiency in advanced Excel is critical
- Must be organized with the ability to work / manage multiple projects within tight time lines
- Eager and willing to tackle new situations
- Works well under pressure and in a fast paced team environment
Required Experience
- At least 2 years of PPC experience, directly managing campaigns (at least in Google Adwords)
Job Location: Bangkok, Thailand
Company Location: PPC-Bangkok
Market Manager - Indonesia
Job Description
Job summary
- We are seeking a Market Manager to help expand our room supply network. This person should be experienced in the hotel and / or travel industry or have marketing experiences with previous exposure in hospitality. He / she is capable of establishing and managing hotel relationships. He / she will be assisting other trade partnership related functions, identifying market trends, and defining potential supply sources.
Required Skills
Roles & Responsibilities:
- General:
- Identify, qualify, and contact potential hotel suppliers.
- Facilitate communication between both new suppliers and existing partners.
- Define team operation processes and delegate task.
- Act as key contact point for suppliers to maintain relationship
- Act as local contact point for resolution of administrative issues associated with suppliers
- Participate in market research as required.
- Evaluate production and determine follow up action.
- Administration:
- Assist in the preparation of presentations and proposal.
- Manage all supplier data in distribution systems.
- Provide training of distribution systems for suppliers.
- Regular update on supplier relationship.
- Manage weekly and monthly supplier and internal reports.
Required Experience
- Minimum 3 years of industry experience, preferably in hotel and / or travel industry.
- Full of initiative, assertive, responsible, dynamic, results-oriented, a strategic thinker with strong management and leadership skills
- Able to work under pressure
- Excellent command of English.
- International exposure.
- Computer skill essential.
- Working knowledge of account management.
- Education in Tourism related field is an advantage
Job Location: Bali, Indonesia
Company Location: BD-Indonesia
Customer Support Specialist - Indonesian
- Tracking Code: TOCSGYI001MY
Job Description
- Provide world class customer service and offer solutions to our guests during and after their travels
- Communicate effectively with our customers and suppliers via our primary communication channels
- Share a positive attitude with fellow colleagues, up and down the organizational chart
- Have the ability to work within a shift based working schedule
- Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
- Be a quick learner with attention to detail
Required Skills
- Must be fluent in both Indonesian and English
- Have a willingness to learn about the travel industry
- While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator
- Must be able to type approximately 35 words per minute (Japanese and English)
- Internet savvy
- Must be flexible to accommodate night shift work
Required Experience
- Bachelors degree in any field preferred but not required
- Minimum two year of experience in the hotel / travel agency / online business business
- Job Location: Kuala Lumpur, Malaysia
- Company Location: TO-Malaysia
Deadline: Before November 30th, 2013. Interested candidate may directly send Resume (English-only) to email below.
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